Ask MAPOS Anything: Conversational AI for Business in Arabic & English

The future of business software isn't about clicking through menus or running complex reports—it's about conversation. MAPOS brings conversational AI to Lebanese businesses, allowing you to simply ask questions in plain English or Arabic and receive instant, intelligent answers backed by your complete business data.

"What were my sales yesterday?" "Which products are most profitable?" "من هم أفضل عملائي؟" (Who are my best customers?) Simply ask MAPOS, and get immediate answers with context, visualizations, and recommendations—no technical knowledge required.

What is Conversational AI for Business?

Conversational AI allows you to interact with your business software the same way you'd talk to a knowledgeable colleague. Instead of navigating menus, building queries, or running reports, you simply ask questions in natural language.

The MAPOS Conversational Experience

You ask: "Show me this month's revenue by product category"

MAPOS responds:

• Visual chart showing revenue breakdown
• "Electronics: $45,200 (40%), Accessories: $28,500 (25%), Services: $39,800 (35%)"
• "Electronics revenue is up 18% vs last month, driven by smartphone sales"
• "Recommendation: Stock up on smartphones—trending 25% above forecast"

Natural follow-up: "Why are smartphone sales up?"

MAPOS analyzes and responds:

• "3 factors: (1) New model launch generated buzz, (2) Competitor stock-out drove traffic to you, (3) Your Instagram campaign reached 12,000 people"
• "Recommendation: Extend Instagram campaign for 2 more weeks to maximize momentum"

Bilingual Conversational AI: English & Arabic

MAPOS understands both English and Arabic, allowing Lebanese business owners to use their preferred language or switch between them naturally.

English Queries

• "What's my cash position?"
• "Which customers haven't ordered in 60 days?"
• "Show me inventory levels below reorder point"
• "What's the average payment time for invoices?"
• "Compare this month's sales to last month"

Arabic Queries

• "ما هو رصيدي النقدي؟" (What's my cash position?)
• "من هم العملاء الذين لم يطلبوا منذ 60 يوماً؟" (Which customers haven't ordered in 60 days?)
• "أرني مستويات المخزون" (Show me inventory levels)
• "ما هو متوسط وقت الدفع؟" (What's the average payment time?)
• "قارن مبيعات هذا الشهر بالشهر الماضي" (Compare this month's sales to last month)

Mixed Language Understanding

MAPOS even understands mixed Arabic-English queries common in Lebanese business:

• "أرني sales report لهذا الأسبوع" (Show me sales report for this week)
• "كم inventory عندي من Product X؟" (How much inventory do I have of Product X?)

Real Business Scenarios: Ask MAPOS Anything

Financial Queries

"What's my profit margin this month?"

MAPOS: "Your gross profit margin is 34.2%, down 2.1% from last month due to increased supplier costs (+8%) and promotional discounts. Net profit margin: 12.5%. Recommendation: Review supplier contracts—I've identified 3 products where alternative suppliers offer 15% better pricing."

"Will I have enough cash to pay suppliers next week?"

MAPOS: "Cash forecast for next week: Starting: $42,000, Expected collections: $18,500, Supplier payments due: $22,000, Payroll: $8,500. Projected ending balance: $30,000. Status: Healthy. Note: Customer ABC's $5,000 payment (due Wednesday) is historically 3 days late—factor this into timing."

Inventory Queries

"What products should I reorder today?"

MAPOS: "5 products need immediate reordering: 1. Product A: 12 units left, sells 8/day, supplier lead time 5 days → Order 50 units today 2. Product B: 25 units left, sells 6/day, supplier lead time 7 days → Order 45 units today [Full list with specific quantities and reasoning] Total investment required: $8,400. I've prepared draft purchase orders for your approval."

"Why is Product X not selling?"

MAPOS: "Product X sales dropped 60% in the past 30 days. Analysis reveals: (1) Competitor launched similar product at 20% lower price, (2) No marketing activity for this product in 45 days, (3) Stock position is in back of store (low visibility). Recommendations: (1) Price reduction to $X for competitive position, (2) Feature in next email campaign, (3) Relocate to front display area."

Customer Queries

"Who are my most valuable customers?"

MAPOS: "Top 10 customers by lifetime value: 1. Company ABC: $145,000 total, avg order $12,000, 12 orders, 100% payment on-time 2. Customer XYZ: $98,000 total, avg order $8,000, 15 orders, 95% payment on-time [Full top 10 with insights] Note: Customer ABC usually orders monthly but hasn't ordered in 6 weeks. Recommend immediate outreach."

"Which customers are at risk of churning?"

MAPOS: "12 high-value customers show churn risk indicators: - Customer M: Usually orders every 20 days, now 45 days since last order (HIGH RISK) - Customer N: Order frequency decreased 40%, order value decreased 30% (MEDIUM RISK) I've drafted personalized retention offers for your review. Estimated revenue at risk: $34,000 annually."

Operational Queries

"How efficient is my Beirut location vs Tripoli?"

MAPOS: "Beirut location: $180K monthly revenue, 250 sqm, 8 staff = $720/sqm, $22.5K/staff Tripoli location: $95K monthly revenue, 180 sqm, 5 staff = $528/sqm, $19K/staff Beirut outperforms by 36% per sqm and 18% per staff. Key differences: (1) Beirut has higher foot traffic location, (2) Tripoli has older inventory mix, (3) Beirut staff completed sales training. Recommendation: Implement Beirut's best practices in Tripoli—projected 25% revenue increase possible."

"What's slowing down my operations?"

MAPOS: "I've identified 4 bottlenecks: 1. Invoice processing taking 4.2 days (industry standard: 1.5 days) due to manual data entry 2. Inventory counting takes 8 hours weekly—automated scanning could reduce to 2 hours 3. Customer onboarding requires 6 manual steps—automation could reduce to 2 steps 4. Report generation consuming 10 staff hours weekly Combined cost: $2,400 monthly in inefficiency. I can automate 3 of these immediately."

Conversational AI for Lebanese Business Challenges

Currency Management Conversations

"Should I convert my LBP to USD today?"

MAPOS: "Current parallel market rate: 89,500 LBP/USD. Your LBP exposure: 15M LBP ($168 at current rate). Based on: - Historical volatility patterns (15% monthly average) - Current political/economic indicators - Your upcoming LBP obligations (2M LBP due in 10 days) Recommendation: Convert 10M LBP to USD today, retain 5M for upcoming obligations. Potential savings vs waiting: $800-2,400 based on depreciation scenarios."

"How should I price this product in LBP?"

MAPOS: "Product cost: $50 USD, Target margin: 30%, Standard USD price: $65 For LBP pricing: - Current rate: 89,500 LBP/USD - Customer payment terms: 30 days average - Projected monthly depreciation: 8-12% Recommended LBP price: 6,200,000 LBP (equivalent to $69.30 at current rate) This protects your margin against projected depreciation over the payment cycle."

Infrastructure Challenge Conversations

"Power just went out—what do I need to know?"

MAPOS: "Don't worry—I'm running on local battery/offline mode. Current status: - All sales terminals: Operating normally on battery - Last sync: 2 minutes ago - Battery runtime remaining: 4.5 hours - Transactions since outage: 3 (all captured locally) - Will auto-sync when power returns Action needed: None—continue operations normally. I'll alert you if battery drops below 1 hour."

Advanced Conversational Capabilities

Context-Aware Conversations

MAPOS remembers context within conversations:

You: "Show me top selling products"
MAPOS: [Shows top 10 products]
You: "What about last month?"
MAPOS: [Shows last month's top 10, automatically comparing]
You: "Why did Product X drop from #3 to #7?"
MAPOS: [Analyzes the specific drop with reasons]

Proactive Conversational Alerts

MAPOS doesn't just respond—it initiates important conversations:

MAPOS: "Good morning! I noticed something important: Your bestselling product (Product A) will run out in 3 days based on current sales velocity. Your supplier has a 7-day lead time. Should I prepare a purchase order?"
You: "Yes, order 200 units"
MAPOS: "Purchase order created for 200 units at $45/unit = $9,000 total from Supplier X (best current pricing). Sent to your approval queue. Shall I notify the supplier to expect the order?"

Multi-Step Task Execution Through Conversation

You: "I want to run an end-of-season sale"
MAPOS: "I can help with that. A few questions: 1. Which product categories? 2. Discount percentage? 3. Duration?"
You: "Summer clothing, 30% off, 2 weeks"
MAPOS: "Perfect. I've: - Identified 156 summer clothing items (current value: $45,000) - Applied 30% discount in system - Created promotional signage files - Drafted email campaign (reaches 2,400 customers) - Drafted social media posts (3 posts for next 2 weeks) - Set automatic discount removal for [date] Projected impact based on historical data: 280% sales increase, $31,500 revenue, clear 65% of summer inventory. Ready to launch?"

Success Story: Hamra Retail Shop

Challenge: Shop owner spending 15+ hours weekly manually analyzing data, creating reports, and making inventory decisions. Limited technical skills made traditional software frustrating.

MAPOS Conversational AI Solution:

• Natural language queries in Arabic and English
• Voice-activated queries via WhatsApp integration
• Automated daily briefings sent via WhatsApp
• Conversational purchase order creation

Results After 3 Months:

• 14 hours weekly saved (was 15 hours of manual analysis, now 1 hour of conversations)
• 43% faster decision-making from instant access to insights
• $12,000 monthly revenue increase from better inventory decisions
• Zero training required—owner uses it like texting a colleague
• 95% of queries handled in under 10 seconds

"I'm not technical at all—I can barely use Excel. But with MAPOS, I just ask questions like I'm talking to my accountant. 'كم ربحت هذا الشهر؟' (How much did I profit this month?) and instantly get the answer. It's incredible—like having a business expert on call 24/7." — Samir K., Shop Owner

Getting Started with Conversational AI

Available Interfaces

1. In-App Chat: Built-in conversational interface within MAPOS

2. WhatsApp Integration: Ask questions via WhatsApp Business

3. Voice Commands: Speak your questions naturally

4. Mobile App: Conversational AI on the go

Common Starting Questions

New users typically start with these popular queries:

• "What were my sales yesterday?" / "ما هي مبيعاتي أمس؟"
• "Show me my inventory" / "أرني مخزوني"
• "Who are my top customers?" / "من هم أفضل عملائي؟"
• "What invoices are overdue?" / "ما الفواتير المتأخرة؟"
• "How much cash do I have?" / "كم نقد لدي؟"

The Future is Conversational

Business software evolved from punch cards to command lines to graphical interfaces to mobile apps—and now to conversation. MAPOS brings this next evolution to Lebanese businesses today.

No more hunting through menus. No more building complex reports. No more technical barriers. Just ask MAPOS anything about your business, in English or Arabic, and get instant intelligent answers.

MAPOS: Ask anything. Get everything. In English or Arabic.